Phoenix leaning Solutions came highly recommended to me and I was not disappointed. They successfully removed cat urine stains and smell from my 8X10 wool rug. Communication with their staff was always prompt and clear, and pickup and delivery times met. These are nice folks and I highly recommend them. CAB
Extremely kind , respond, and timely. Phoenix went above and beyond with my carpets and upholstery and did an amazing job. Will definitely recommend them and will certainly use them in the future. Support local businesses!
I’ve been using Phoenix for two years now. Their staff has always been very courteous, and thorough with everything they’ve done at our house. We have very light colored carpeting through most of the house, and it takes on new life when the crew from Phoenix is finished. I will definitely continue to use their services.
I have used them twice now. Once to help get pet urine smells and stains out of a small oriental. This most recent time I had a large oriental cleaned on site and a larger one taken offsite to deep clean. Jim was knowledgeable and helpful to determine what would be best for my needs. They showed up on time and got the job done efficiently and with good attitudeI have had my carpets cleaned on site by lots of different companies over the years and I wish I had found a Phoenix earlier! The carpet was amazing clean and soft and fresh smelling. No fragrances just clean and naturalAnd they got out spots that no other co was able to deal with. Highly recommend and I will never use another service again.
This company does quality and professional work. Totally trustworthy staff I always just leave a key for them. The only thing that’s different when I get in is my carpet looks new again! I would recommend them to anyone that needs a great job done!
Phoenix did a great job on some very dirty carpet. The owner was kind enough to work with our schedule as I was coming out of the hospital. The crew was prompt and professional. We'd highly recommend Phoenix and will use them again.
I was in a bind and even though they were booked they found a way to fit me into their schedule! They exemplified excellent customer service ! Bynum, Jason and Edwin you made my day and I appreciate your help!!!!
Two different friends recommended this company and I am so grateful to have found them! They performed miracles on my rug when I was told by other rug services that there was no hope. The owner came and picked it up and isa super nice guy with great customer service😊 Thank you Phoenix for saving my favorite rug!!!
Phoenix Cleaning Solutions have taken care of our rugs for a long time. They are very thorough and we have been more than satisfied every time. Great family run business that provide customer satisfaction.
We have used Phoenix carpet cleaning for several years now. They always call right back to schedule appointments, call the day before with a time estimate, and are professional and very friendly. They did an excellent job cleaning our carpets. They also cleaned our couch and recently did some grout cleaning. We are happy with all the services we received so far. Highly recommend.
I recently used Phoenix to clean the carpets in my home and they did a great job. Bynum was very helpful and responsive in setting up the service and Austin and Jacob did a wonderful job on the carpet. Everyone I dealt with at Phoenix was very professional and a pleasure to work with - I highly recommend them and would definitely use them again!
I am extremely pleased with the service provided by Phoenix. They were very professional, gave advance notice more than once about time frame for arrival, were forthcoming about which services would be beneficial and worth the expense and did a super bang up job on our upholstery and area rugs. I recommend Phoenix with no reservations!
Not only did Phoenix clean our couch and chairs back to new-looking furniture, they were also dependable and on time. The service is friendly and they communicate very well. I highly recommend this outstanding company for all your cleaning needs!
I’ve used this company a few times now and have been happy with each visit. I called them this morning after a pet accident on the carpet and they were at my house 1.5 hours later. Thank god! They are awesome, friendly, gave us advice on cleaning solutions to use before they get there that will help. They’re terrific!
Really happy with the Phoenix team. Friendly and professional folks, and the carpet looks much better now. If I were to rent a machine, it would have taken much longer…the Phoenix equipment is better. Affordable pricing. Better to hire these pros!
Excellent experience. Jim is a man of integrity. He was a clear communicator and teacher when helping us determine which services our home required. Scheduling service was convenient and hassle free.Joel was gracious and thorough when he was in our home. They did an excellent job and were affordable/ competitive with the industry. Highly recommend!
Very professional from booking the appointment to the team that came to clean our carpets and rugs. Very responsive from the first call for a quote, got back to me immediately and answered all my questions. The service team was very knowledgeable and gave some tips for keeping our rugs looking great. They were fast, efficient, and our carpets/rugs look great!
Phoenix has cleaned oriental rugs for us and most recently a couch. They fit me into their busy pre-holiday schedule on short notice, showed up on time, did a great job on the couch which now looks great instead of dingy. They are careful and professional and just plain nice!
We had a wonderful experience with Bynum and Nate today! They were on time, explained the job, did a walk through first and efficient and very friendly. Oh and had mask on and ready to go. What I most was appreciative about was the attention to detail and also concern to be careful afterwards to not slip and allowing everything to dry. We are expecting in a couple weeks and they both stressed this. All our carpets look brand new and beautiful. Thank you guys and look forward to you coming back!
All of our rugs are once again beautifully cleaned and in time for the holidays. Phoenix always delivers with professional service…workers listened to our specific requests and quietly did the job thoroughly and quickly! Thanks so much!!
I really appreciate this company. Jim, who is the owner was very responsive with a callback and very friendly to talk to you oh. They also did quality work And gave me a heads up when they were on their way.
My wife and I used Phoenix Cleaning Solutions to clean our tile and grout in the kitchen. They were very responsive and accommodating to our needs. They did a great job and we will use them again in the future. Thank you team for a job well done!
Phoenix cleaned 5 area rugs and a sectional sofa. I chose to have the rugs removed and cleaned at Phoenix in a solutions bath. The process required 2 weeks but was well worth the time and expense. All stains were removed, the rugs looked like new and had no lingering odor. Owner is very experienced, and 2 techs handled rugs with care during removal/installation working around furniture and lamps. Phoenix is best carpet cleaner I’ve used.
We moved into a home and wanted to replace our upstairs media room carpet but decided to see if cleaning it would make a difference. The two young men showed up on time and they were courteous. They were careful running a cleaning tube in our home. They also explained the drying process and how long it would take. Our carpet looks new and smells fresh and the cost didn't break our bank. Problem solved thanks to Phoenix Cleaning Solutions. Support small businesses that put effort into quality. Thank you.
They did a wonderful job, and were very pleasant and professional. The carpets look great! The price was extremely reasonable, and because I was a new customer, I received discounts. I would definitely use them again.
Thanks for getting back to me so quickly! I needed some carpet cleaned and an area rug cleaned pretty quickly. You all responded right away and came out just a few days later to help me out. The carpets look better than I expected, and the prices were extremely reasonable and quite competitive. Thanks for the quality service; I will definitely recommend you and call on you again!
They are the only carpet cleaning company I will call and trust. Their guys are courteous, professional and informative. I have 30 year old carpet in my living room but good quality and they always leave it so white and fresh smelling. I had a dog vomit emergency yesterday and they showed up within a couple hours and made it all disappear. I had a bad experience with a Group on once. After they left I called Phoenix. Thank you for being a trustworthy and affordable family business.
Phoenix is the best I've used and will continue to so so!! The personnel are excellent at what they do and are true professionals in every sense of operation. Strongly recommend them and give them a 5 out of 5.
I found Phoenix on Angie’s List several years ago and have used only them since. They are the best - so thorough and knowledgeable , as well as friendly and and willing to help.The last 2 times they have come to my house were special circumstances. The weekend of Thanksgiving my dog had stomach issues and made a complete mess on the entire carpet upstairs. I couldn’t imagine it ever being clean again. I don’t know what magic the crew performed, but the carpet was like new when they left.secondly, we have been fostering a puppy who supposedly was housebroken and wasn’t. By last week I was afraid my new living room area rug was ruined. I decided to call Phoenix on the chance they could perform their magic, and they did!i am so grateful! I will never use anyone but Phoenix to clean carpet and rugs!
I cannot say enough good things about Phoenix Cleaning Solutions. The crew is very professional and knowledgeable about fabrics, cleaning, etc. I thought I was going to have to toss my large white wool rug after my dog had multiple sick spells on it but after they were done it looked brand new. I highly recommend them!
My sister and I surprised our mother this year by getting her carpets cleaned and Phoenix Cleaning Solutions made the experience pleasant from start to finish! I found them from Angie’s list and requested a quote from their website. I received a call from Jim not even 10 minutes later!! He was very helpful and knowledgeable, I liked that he was honest about what I’d need and what I wouldn’t. I was able to call and schedule a visit before the holidays which was a huge plus! The prices were very reasonable and my mother was beyond happy with the quality of work. I’ll definitely be recommending this company to all my friends and family in the future!
Great job! Our carpets are very old and looked awful and we were amazed at the wonderful job Phoenix Cleaning Solutions did. The guys were through, polite and professional! Highly recommend.Once again used Phoenix Cleaning Solutions.I'm always amazed at how good they make tired, old carpet look. Great job, reasonable price, polite technicians. Oct.2020
I have used Phoenix Cleaning Solutions twice when a townhouse I own has been between tenants. They have been able to accommodate last-minute scheduling both times and have done a phenomenal job making the carpets look phenomenal. All of my tenants have had dogs, and the day after Phoenix has done their job, you could not tell a dog had lived in the house. Very kind, very responsive, on time and do great work. I could not ask for more, and I will call on them again.
Tyler and his son were very professional, efficient and the carpets looked AMAZING! And Tyler took the time to explain the chemical compositions that compromise the cleaning process. He also gave me tips on how to maintain my carpet. I will definitely use this father/son team again!!!
Great service! Arrived right on time and provided great service!! Two men who cleaned my carpet were very respectful, and wore their masks the entire time which made me feel very safe. The service itself was great and helped really refresh my carpets.
They responded to my service request quickly and came out and cleaned our carpets and did an excellent job! This is the second time we have used them and both times they got our carpets very clean and new looking!
First time using Phoenix and was beyond pleased. They cleaned and stain protected my carpet in all 4 bedrooms, but the highlight was how they cleaned the tile and grout in my kitchen! My 10 year old floor looks new! I forgot how light the color of my grout was. They also sealed the grout saving me hours of work for a really reasonable price. They wore masks and were extremely pleasant. I wouldn’t hesitate recommending them and will definitely use them again.
I would highly recommend Phoenix Cleaning to all my family and friends! They did a great job and our carpet has never looked better. Even the high traffic areas that were really soiled came out clean... Very professional and friendly !
I highly recommend Phoenix cleaning. From the initial call to the end of the job, they were very professional and so polite! They did such a great job on my carpets that even the carpet I thought would have to be replaced looks brand new!
They were the first carpet cleaning service to respond to my inquiry about cleaning a rental townhome. They were courteous, professional, on time with good communication. I would highly recommend their services and will use them again.
I just had both carpets and some upholstery cleaned - both since the pandemic began. I was so impressed with the care the team took to ensure that all was done safely. Not only wearing of masks but using a sanitizer on my hardwood floors as they finished to ensure the hose did not leave any virus behind. The team were courteous, efficient and responsive to my specific requests. The results are terrific. Highly recommend Phoenix Cleaning Solutions!
Outstanding service! Not only did they do a great job, it was evident that they researched a great deal about my highlighter stain prior to the appointment. I was impressed with their knowledge base about what they do. I would highly recommend!
Job was performed well, but final price was more than quote and higher than industry average. I had Phoenix clean carpets in an empty house, day of closing on the purchase of the home. Spoke with owner a week before and he estimated $300-$350 for the home - about 2900sqft, with carpet only on 2nd and 3rd floors - 4bedroom and halls/stairs. Technicians (2) were here for under an hour. Carpet is certainly clean, but $400 is more than I bargained for - quick couple calls to competitors will find quotes for under half that. Won’t use again.
Great service yesterday. Showed up on time and finished work in a timely manner. To do 5 rooms and clean bathroom tile only took 1 1/2 hours. Carpets weren’t cleaned since we moved here in 2014 so you can only imagine stains with 2 small kids and a dog. When finished the carpets look new and previous pet stains are gone. Highly recommend. Scheduling was also a breeze. Thank You
Great company and pricing. Easy to setup an appointment, no pushy calls or emails. I also get a solid "% off next appointment" discount in the reminder emails sometimes. They arrived on time and were very friendly, and they gave me some spot cleaner for free. I have a dog and a beige colored carpet, so naturally there are dirt and other "fun" stains that pop up and some that have settled in. They also use non-toxic and "green" products to clean the carpet, which is a big selling point since I have a dog.I used them for the first time since I moved into my house, so there were stains that were 4+ years old. Phoenix got rid of almost all of them. There was one stubborn stain that was too imbedded into the carpet, but they got so much of it that it's not noticeable unless you're really looking for it. I don't hold that against them, since it's my fault for letting it sit for so long. I also added the carpet protector (I forget what they called it), that just adds a coating to the carpet and makes dirt less likely to stick. I usually don't bother with things that seem gimmicky like that, but it did make vacuuming much more productive and it was easier to remove stains myself. I'll use that stuff again the next time.Overall, they did a fanstastic job, and it's amazing how much fresher the house smelled after they were done. It made me more proud of my house, and I could bring guests over in peace! 200% recommended! Now if I could just keep my dog clean...
I have used Phoenix for several years now. They do excellent work - prompt, thorough, and reasonably priced. Jim responds very quickly to inquiries, and obviously cares deeply about creating and keeping very satisfied customers. I recommend Phoenix very highly.