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Google Rating
5.0
Based on 365 reviews
Phoenix Cleaning Solutions
5.0
Sarah Hester
13:26 02 Dec 22
Great customer service! They are quick to respond and schedule. Quality of work is great and they stand by it. 10/10 recommend!
Ryan Badger
19:38 01 Dec 22
Phoenix was on time for both pickup and delivery and cleaned our oriental rug in just a couple weeks (faster than they quoted). Transaction was smooth and quality of the job was top-notch. Would definitely recommend!
Peggy Coster
16:45 28 Nov 22
Personnel were very knowledgeable and professional! Would definitely use again!!
mark monturo
14:56 22 Nov 22
I have used Phoenix three times prior and they have always done a great job!
Solomon Mengesha
16:39 18 Nov 22
Very professional! We’re very satisfied with their cleaning, picking up the rugs and delivered on time!!Keep it up 👍🏽
Rudolph Jones
14:23 18 Nov 22
Jason did a very good job in steam cleaning the carpets and removing stains.
Martha Bucher
16:34 16 Nov 22
I highly recommend Phoenix Cleaning Solutions...they do an excellent job..very professional. Always on time....I use them for the past 7 years. Twice a year ...
R Sanders
22:56 11 Nov 22
The two gentlemen who came to my home were very professional and they did a great job cleaning my living room. I've had bad experiences in the past with other companies. I'll definitely be using Phoenix Cleaning Solutions in the future.
Isaac Thorp
16:28 06 Nov 22
I have used Phoenix for several years now. Sometimes companies start strong and then fade. Not Phoenix! They have done excellent work for me for years - prompt, thorough, and reasonably priced. Jim responds very quickly to inquiries, and obviously cares deeply about creating and keeping very satisfied customers. I recommend Phoenix very highly.
Jane Lucas Smith (Jane Personal)
19:08 04 Nov 22
Jason did a super job. He cleaned our sofa up very well. Then he cleaned cushions for my mother’s sofa and chair. Clean ,crisp sanitized. He was very kind too. Definitely recommend.
Michael Marks
16:53 04 Nov 22
Team did a great job cleaning our office capet. Able to remove a few stains. Carpet looks great and team was very professional.
Donnicia Pepper
17:52 25 Oct 22
Great response time and communication. Prompt and efficient. Friendly staff.
jon
19:37 24 Oct 22
Very professional service, they were in and out quickly and everything looks great!
Nancy Stamey
17:17 21 Oct 22
Very pleased with services. Staff members were very professional and took pride in their work.
Norma Thomas
19:31 19 Oct 22
I have some stains on my light color carpet and they matched the color perfect!! I am very happy have found a carpet company that I can trust.
Kimberly Erickson
15:43 19 Oct 22
Jim is always communicative about the services. Quality and timeliness are great!
Susan Carroll
15:37 17 Oct 22
I have used Phoenix Cleaning for about 8 years and highly recommend them. 100% reliable in every way, plus they do an excellent job. The employees are polite, arrive on time and work efficiently. Jim always returns calls promptly. They are so easy to work with.
Steve Leopard
15:10 17 Oct 22
Superior service. Great staff that show up timely and clean up behind themselves
Kaki Morgan
20:23 14 Oct 22
Good communication. Professional. A little pricey but did an excellent job.
Mike Brooks
23:31 13 Oct 22
The carpet was also stretched before the cleaning and it looks really great. I highly recommended Phoenix Cleaning!
Brooke Taylor
14:28 06 Oct 22
This was my first time using Phoenix Cleaning Solutions to have an area rug cleaned but it won't be my last. They were communicative, punctual and did a great job cleaning my wool rug that had several pet stains. Will be recommending them for sure!
Sarah Rainer
19:57 26 Sep 22
I have used them twice for cleaning my couches. And I will use them again. Recommend!
Carol Baldwin
18:41 03 Aug 22
Phoenix leaning Solutions came highly recommended to me and I was not disappointed. They successfully removed cat urine stains and smell from my 8X10 wool rug. Communication with their staff was always prompt and clear, and pickup and delivery times met. These are nice folks and I highly recommend them. CAB
Christine Tashman
17:16 26 Jul 22
Extremely kind , respond, and timely. Phoenix went above and beyond with my carpets and upholstery and did an amazing job. Will definitely recommend them and will certainly use them in the future. Support local businesses!
Alice Jordan
22:38 20 Jul 22
The gentlemen arrived on time, went to work, and had the cleaning done n record time. We had one area with stains that they were able to clean and the carpet looks new.
Maryellen Connelly
02:18 20 Jul 22
I’ve been using Phoenix for two years now. Their staff has always been very courteous, and thorough with everything they’ve done at our house. We have very light colored carpeting through most of the house, and it takes on new life when the crew from Phoenix is finished. I will definitely continue to use their services.
E G
19:00 15 Jul 22
I have used them twice now. Once to help get pet urine smells and stains out of a small oriental. This most recent time I had a large oriental cleaned on site and a larger one taken offsite to deep clean. Jim was knowledgeable and helpful to determine what would be best for my needs. They showed up on time and got the job done efficiently and with good attitudeI have had my carpets cleaned on site by lots of different companies over the years and I wish I had found a Phoenix earlier! The carpet was amazing clean and soft and fresh smelling. No fragrances just clean and naturalAnd they got out spots that no other co was able to deal with. Highly recommend and I will never use another service again.
linda bondurant snow
18:55 29 Jun 22
This company does quality and professional work. Totally trustworthy staff I always just leave a key for them. The only thing that’s different when I get in is my carpet looks new again! I would recommend them to anyone that needs a great job done!
Mary Martin
20:55 14 Jun 22
Phoenix cleaning was prompt, professional and thorough. I've used them several times over the years and they never disappoint!
Mark Biggers
21:46 09 Jun 22
Carpet cleaned thoroughly including cat stains. It helps that I have ceiling fans, so the carpet dried in a few hours
Laurie Nuhn
16:27 06 Jun 22
Professional and courteous. Listened to what a wanted done. Did a great job.
Stacey Winn
22:39 01 Jun 22
Phoenix Cleaning preformed a miracle on our carpets! The cleaning crew was professional and friendly and did an amazing job. I highly recommend this company, my carpet has never looked better!
Alice Midyette
13:44 08 May 22
I needed this done fast and they worked me in last minute. Carpets look great! Highly recommend..
Catherine M
13:03 04 May 22
Phoenix did a great job on some very dirty carpet. The owner was kind enough to work with our schedule as I was coming out of the hospital. The crew was prompt and professional. We'd highly recommend Phoenix and will use them again.
Keekee Hayes
23:08 28 Apr 22
I was in a bind and even though they were booked they found a way to fit me into their schedule! They exemplified excellent customer service ! Bynum, Jason and Edwin you made my day and I appreciate your help!!!!
Melissa Michael
21:43 25 Apr 22
Two different friends recommended this company and I am so grateful to have found them! They performed miracles on my rug when I was told by other rug services that there was no hope. The owner came and picked it up and isa super nice guy with great customer service😊 Thank you Phoenix for saving my favorite rug!!!
D. Saunders
19:22 21 Apr 22
I have used them several times to clean carpets in the whole house. They are polite, efficient and quick.
Bob Brown
01:31 15 Apr 22
We've used Phoenix for several years now. They are always professional, courteous and do a fantastic job. I highly recommend them for carpet, area rug and upholstery cleaning.
Bill Bluler
12:00 29 Mar 22
Phoenix Cleaning Solutions have taken care of our rugs for a long time. They are very thorough and we have been more than satisfied every time. Great family run business that provide customer satisfaction.
Dana Kotter-Grühn
23:18 18 Mar 22
We have used Phoenix carpet cleaning for several years now. They always call right back to schedule appointments, call the day before with a time estimate, and are professional and very friendly. They did an excellent job cleaning our carpets. They also cleaned our couch and recently did some grout cleaning. We are happy with all the services we received so far. Highly recommend.
Janice P
20:41 27 Feb 22
I recently used Phoenix to clean the carpets in my home and they did a great job. Bynum was very helpful and responsive in setting up the service and Austin and Jacob did a wonderful job on the carpet. Everyone I dealt with at Phoenix was very professional and a pleasure to work with - I highly recommend them and would definitely use them again!
Sheryl Sims
21:49 24 Feb 22
I am extremely pleased with the service provided by Phoenix. They were very professional, gave advance notice more than once about time frame for arrival, were forthcoming about which services would be beneficial and worth the expense and did a super bang up job on our upholstery and area rugs. I recommend Phoenix with no reservations!
Mary Ellen Genovesi
13:49 24 Feb 22
Not only did Phoenix clean our couch and chairs back to new-looking furniture, they were also dependable and on time. The service is friendly and they communicate very well. I highly recommend this outstanding company for all your cleaning needs!
Communication is one of our company’s highest ideals. It all starts with a conversation and a quote. You will experience the family difference right away. Treating you, your home and your business as if it was ours is our company’s goal.
We schedule our services around your busy schedule, we are always on time and we work quickly. We can be reached during our normal business hours via phone and always via email. Being available is half the battle when it comes to the service business and we promise to be available.
Don’t forget to ask about bundling services to get the best discounts!
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