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Google Rating
5.0
Based on 404 reviews
Phoenix Cleaning Solutions
5.0
Patience Nelson
12:40 22 Mar 23
Just Outstanding from first point of contact until the completion of service! I highly recommend Phoenix Cleaning Solutions for their professionalism, quality of service and good value. Their price was a fraction of the quote I received from Caravan Rug Cleaning in Raleigh. Phoenix actually confirms the appointment the day before and calls when the technicians are in route; unlike some of their competitors. Jason and Nate provided an overview of the service and were very courteous and respectful of our home. My chairs look beautiful ! There was one spot that was not completely removed and when I called to have it addressed; Phoenix was responsive and agreed to have the spot retreated in a timely fashion. I will definitely used them again and only regret that I did not find them earlier.
Pam Cayton
17:31 21 Mar 23
I was looking for someone to clean my sofa and club chair. Came across Phoenix and checked the reviews. Wow all 5’s and even repeat clients. They showed up on time and went about their service. Both pieces looked so clean and bright white again. I have them coming back to clean my carpets. You won’t be disappointed by hiring this company.
Corinne Watson
15:33 15 Mar 23
Phoenix Cleaning was great! From my quote to the cleaning itself, they were extremely professional and friendly. We had carpet cleaning, upholstery cleaning and carpet repair work and everything was above and beyond. Super happy with our experience and highly recommended.
Mitzi Reynolds
18:36 14 Mar 23
Phoenix was a good choice! When they couldn’t solve my mildew issue (which was unique), they didn’t charge! Can’t ask for better than that! Satisfaction guaranteed!!
Richard Rowe
16:10 03 Mar 23
Very pleased with the results, prompt professional service. Would use them again and highly recommend them!Rick
Kaylin Gibson
23:03 02 Mar 23
Such a great job cleaning my carpets! Timely and efficient! The carpets look brand new!
Russ Bennett
20:34 01 Mar 23
Really great people who are honest and trustworthy…and they do great work!
Kristine Olivotti
16:18 01 Mar 23
We have used Phoenix Cleaning several times and have been thrilled with their timeliness, professionalism & the outcome of the floors they have cleaned. We have Travertine in our kitchen & it has cleaned up beautifully! They have also gotten stains, including slime, out of my carpets that I had pretty much given up on!We will definitely use their services again.We have 2 kids and 4 pets, so you can imagine that Phoenix Cleaning had their work cut out for them. 😀
Badger Clark
22:34 27 Feb 23
Cleaned tile and grout. Came out great. Nate and Paul did an excellent job. Definitely recommend them
Allyson Jarrell
20:13 27 Feb 23
The two gentlemen who came were professional and thorough. I will definitely be using this company again.
Wendy Jonkers
15:11 24 Feb 23
The Phoenix Cleaning Solutions crew has been cleaning our carpet and upholstery for many years, and we’d never call anyone else. They are on time, friendly, professional, detail oriented, and obtain consistently excellent results. Our house never looks better or smells fresher than after they’ve been here. When you’ve found someone who does top notch work around your home, you want to share that information with others. We highly recommend Phoenix for your floor cleaning.
Allison Mullen
20:20 21 Feb 23
Phoenix Cleaning just cleaned my upstairs carpet today and did a fantastic job! The guys were very professional and made sure to address carpet stains with extra care. They had great deals on their website too. They use products that are pet and kid friendly too.
W C
23:27 20 Feb 23
I used Phoenix for a move-out carpet cleaning. They were super fast and did a great job!
Pamela Michael
17:03 15 Feb 23
Awesome results. Polite and personable staff. Definitely recommend! Will use again👍👍👍👍
Debi Hueter
15:01 15 Feb 23
I was so impressed with this company! They were on time, polite and did a great job cleaning my furniture. I would highly recommend them!
Rosa Messer
01:34 15 Feb 23
Professional staff who provided knowledgeable recommendations. They remembered cleaning our house a few years ago - says a lot that an organization has employee loyalty and great service.
Julie Turner
17:52 13 Feb 23
Jim & his team were easy to work with, on time, friendly & professional. My carpets & rug look brand new! I would highly recommend!
mihir bava
23:00 10 Feb 23
Had my office carpet deep cleaned, guys showed up early, were very nice and did a great cleaning. Absolutely happy with their services.
Mary Mount
19:29 08 Feb 23
The service was everything you would want. They were easy to communicate with, responsive to all our questions, very professional, and on time for multiple pick up and deliveries. I highly recommend Phoenix Cleaning Solutions. They exceeded my expectations.
Lynne Ross
18:07 07 Feb 23
Phoenix Cleaning did a wonderful job cleaning the upholstery on our couch and chair as well as a couple area rugs. We’ve had them out several times now and very happy with their work, reliability and their people are very professional. Highly recommend Jim and team!
Kelly Bistok
01:41 16 Jan 23
We are amazed at how great our carpets look! With three dogs and 6.5 years without a cleaning, we figured most of our stains were hopeless, but they look brand new! They were on time, friendly and the results were awesome - we will definitely use them again and highly recommend!
Dennis Schur
16:57 09 Jan 23
Jason was very responsive and efficiently cleaned all rooms with carpets and kitchen/bathroom tile. My wife is happy with the results and I'm pleased that they came to Hillsborough.
Maria Yapelli
15:49 06 Jan 23
Professional and friendly, my rugs always come back looking like new. Highly recommend.
Ruth Steidinger
14:47 06 Jan 23
We have used this company three times and they are always kind, efficient, reasonably priced and very professional.
Gail Hester
18:52 04 Jan 23
Have been using Phoenix for several years and clean rugs and upholstery on an alternating schedule. They do excellent work and I value and trust them.
Heather Kane
16:51 04 Jan 23
Because I have 3 dogs, I have my carpets and rugs cleaned every quarter. I have tried multiple services, and Phoenix Cleaning Solutions quickly became my "go-to" service provider for the last ~5 years. The staff are friendly and thorough. They provide excellent recommendations. Plus, there are no strong fragrances, which is very important to me. I highly recommend Phoenix!
Joseph Schlosser
18:46 03 Jan 23
The team at Phoenix Cleaners are top notch. We just had them out for a fourth time to help clean our carpet in our kids rooms and playroom. They’ve also helped us with area rug and upholstery cleaning in the past as well. They are always responsive and do a great job. I highly recommend them for any type of cleaning needs.
Teresa Greene
21:28 23 Dec 22
This team was super kind. They were able to get a stubborn stain completely removed using their chemical processes. The rug looks brand new. I am such a happy customer. It’s a Great family business and has wonderful team dynamics. Many thanks to Bynum and Jim.
Donna Thompson
15:41 21 Dec 22
We have used Phoenix for years. Always prompt, courteous and do a great job.
Laura Ashford
11:26 21 Dec 22
The pheonix team was professional, dependable, and respectful throughout. My carpet looks great and they completed it quickly. Couldnt ask for more. Great job
Angelica McClurkan
14:23 17 Dec 22
My dog got a bug and had diarrhea, and of course had several accidents in the carpet. I called Phoenix carpet cleaners, and they accommodated me in the same day. I truly appreciate their help!! They cleaned the carpet and the stains were completely gone. No more awful odor! I recommend their services.
Shyamosree Bhattacharya
19:44 16 Dec 22
We had Nate from Phoenix Cleaning Solutions come over to do an in-home cleaning of area rugs. They called before to let us know they were coming in and were on time as promised. The guys did an excellent job on our area rugs. Will definitely use them again!
Sarah Hester
13:26 02 Dec 22
Great customer service! They are quick to respond and schedule. Quality of work is great and they stand by it. 10/10 recommend!
Ryan Badger
19:38 01 Dec 22
Phoenix was on time for both pickup and delivery and cleaned our oriental rug in just a couple weeks (faster than they quoted). Transaction was smooth and quality of the job was top-notch. Would definitely recommend!
Shelbie Purvis
21:06 28 Nov 22
Oh ny gosh, when I say amazing I mean AMAZING! We have 2 boys and pets. I thought we were going to have to get the carpets replaced. After they worked their magic, the carpets look BRAND NEW ✨️ literally! The BEST service EVER! I will be using them again. Thank you!
Peggy Coster
16:45 28 Nov 22
Personnel were very knowledgeable and professional! Would definitely use again!!
mark monturo
14:56 22 Nov 22
I have used Phoenix three times prior and they have always done a great job!
Solomon Mengesha
16:39 18 Nov 22
Very professional! We’re very satisfied with their cleaning, picking up the rugs and delivered on time!!Keep it up 👍🏽
Rudolph Jones
14:23 18 Nov 22
Jason did a very good job in steam cleaning the carpets and removing stains.
Martha Bucher
16:34 16 Nov 22
I highly recommend Phoenix Cleaning Solutions...they do an excellent job..very professional. Always on time....I use them for the past 7 years. Twice a year ...
R Sanders
22:56 11 Nov 22
The two gentlemen who came to my home were very professional and they did a great job cleaning my living room. I've had bad experiences in the past with other companies. I'll definitely be using Phoenix Cleaning Solutions in the future.
Isaac Thorp
16:28 06 Nov 22
I have used Phoenix for several years now. Sometimes companies start strong and then fade. Not Phoenix! They have done excellent work for me for years - prompt, thorough, and reasonably priced. Jim responds very quickly to inquiries, and obviously cares deeply about creating and keeping very satisfied customers. I recommend Phoenix very highly.
Jane Lucas Smith (Jane Personal)
19:08 04 Nov 22
Jason did a super job. He cleaned our sofa up very well. Then he cleaned cushions for my mother’s sofa and chair. Clean ,crisp sanitized. He was very kind too. Definitely recommend.
Michael Marks
16:53 04 Nov 22
Team did a great job cleaning our office capet. Able to remove a few stains. Carpet looks great and team was very professional.
Donnicia Pepper
17:52 25 Oct 22
Great response time and communication. Prompt and efficient. Friendly staff.
jon
19:37 24 Oct 22
Very professional service, they were in and out quickly and everything looks great!
Nancy Stamey
17:17 21 Oct 22
Very pleased with services. Staff members were very professional and took pride in their work.
Norma Thomas
19:31 19 Oct 22
I have some stains on my light color carpet and they matched the color perfect!! I am very happy have found a carpet company that I can trust.
Kimberly Erickson
15:43 19 Oct 22
Jim is always communicative about the services. Quality and timeliness are great!
Susan Carroll
15:37 17 Oct 22
I have used Phoenix Cleaning for about 8 years and highly recommend them. 100% reliable in every way, plus they do an excellent job. The employees are polite, arrive on time and work efficiently. Jim always returns calls promptly. They are so easy to work with.
Steve Leopard
15:10 17 Oct 22
Superior service. Great staff that show up timely and clean up behind themselves
Kaki Morgan
20:23 14 Oct 22
Good communication. Professional. A little pricey but did an excellent job.
Mike Brooks
23:31 13 Oct 22
The carpet was also stretched before the cleaning and it looks really great. I highly recommended Phoenix Cleaning!
Brooke Taylor
14:28 06 Oct 22
This was my first time using Phoenix Cleaning Solutions to have an area rug cleaned but it won't be my last. They were communicative, punctual and did a great job cleaning my wool rug that had several pet stains. Will be recommending them for sure!
Sarah Rainer
19:57 26 Sep 22
I have used them twice for cleaning my couches. And I will use them again. Recommend!
Communication is one of our company’s highest ideals. It all starts with a conversation and a quote. You will experience the family difference right away. Treating you, your home and your business as if it was ours is our company’s goal.
We schedule our services around your busy schedule, we are always on time and we work quickly. We can be reached during our normal business hours via phone and always via email. Being available is half the battle when it comes to the service business and we promise to be available.
Don’t forget to ask about bundling services to get the best discounts!
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